Lawrence Best Studio respects your privacy and is committed to safeguarding your personal data. This privacy policy details how we manage your personal data, whether you provide it as a client, visit our website, or interact with our staff. It aims to inform you about your privacy rights and how the law protects you.
Important Information and Who We ArePurpose of this Privacy Policy
This privacy policy provides information on how Lawrence Best Studio collects and processes your personal data, including any data you may provide through this website. This website is not intended for children.
Controller
References to “Lawrence Best Studio,” “we,” “us,” or “our” in this privacy policy mean Lawrence Best Studio Limited. We have appointed a data privacy manager responsible for overseeing questions related to this privacy policy. If you have any questions about this privacy notice, including any requests to exercise your legal rights, please contact the data privacy manager using the details below.
Contact Details
Email: winyu@lawrencebeststudio.com
Postal Address: 28 Mortimer Street, First Floor, London, W1W 7RDYou have the right to make a complaint at any time to the Information Commissioner’s Office (ICO), the UK supervisory authority for data protection issues (www.ico.org.uk). However, we appreciate the opportunity to address your concerns before you approach the ICO, so please contact us first.
Changes to the Privacy Notice and Your Duty to Inform Us of Changes
This version was last updated in August 2024. Historic versions can be obtained by contacting us.
Third-Party Links
This website may include links to third-party websites, plug-ins, and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.
The Data We Collect About You
Personal data, or personal information, means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data). We may collect, use, store, and transfer different kinds of personal data about you as a client, website visitor, or contact interested in our services. We have grouped personal data as follows:
- Identity Data: first name, maiden name, last name, username or similar identifier, marital status, title, date of birth, gender.
- Contact Data: delivery address, email address, telephone numbers.
- Transaction Data: details about payments to and from you, and other details of products and services you have purchased from us.
- Technical Data: internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this website.
- Usage Data: information about how you use our website.
- Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.
We also collect, use, and share Aggregated Data through our website, such as statistical or demographic data for any purpose. Aggregated Data may be derived from your personal data but is not considered personal data in law as it does not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature.
We do not collect any Special Categories of Personal Data about you (this includes details about your race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, information about your health, and genetic and biometric data). Nor do we collect any information about criminal convictions and offenses.
If You Fail to Provide Personal Data
Where we need to collect personal data by law or under the terms of a contract we have with you and you fail to provide that data when requested, we may not be able to perform the contract we have or are trying to enter into with you. In this case, we may have to cancel a product or service you have with us, but we will notify you if this is the case at the time.
How Is Your Personal Data Collected?
We use different methods to collect data from and about you, including through:
- Direct Interactions: You may give us your Identity and Contact Data by corresponding with us by post, phone, email, or otherwise. This includes personal data you provide when you engage us to provide our services to you, request marketing to be sent to you, or give us feedback.
How We Use Your Personal Data
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
- If you are a client, where we need to perform the contract we are about to enter into or have entered into with you.
- Where you have consented to our use of your personal data for marketing purposes.
- Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
- Where we need to comply with a legal or regulatory obligation.
Cookies
This site utilizes session cookies and third-party cookies for data analytics purposes. You can configure your browser to reject all or some cookies or to notify you when websites set or access cookies. If you disable or reject cookies, please be aware that certain parts of this website may become inaccessible or not function properly. For detailed information about the analytics cookies we employ, please refer to: https://developers.google.com/analytics/devguides/collection/analyticsjs/cookie-usage
Change of Purpose
We will only use your personal data for the purposes for which it was collected, unless we reasonably determine that we need to use it for another purpose that is compatible with the original intent. If we need to use your personal data for an unrelated purpose, we will notify you and provide the legal basis which permits us to do so.
Disclosures of Your Personal Data
We require all third parties to uphold the security of your personal data and to handle it in accordance with the law. We do not permit our third-party service providers to use your personal data for their own purposes and only allow them to process your personal data for specified purposes and in accordance with our instructions.
International Transfers
We do not transfer your personal data outside the European Economic Area (EEA).
Data Security
We have implemented appropriate security measures to prevent your personal data from being accidentally lost, used, or accessed in an unauthorized manner, altered, or disclosed. Furthermore, we limit access to your personal data to those employees, agents, contractors, and other third parties who have a business need to know. They will only process your personal data following our instructions and are subject to a duty of confidentiality. We have established procedures to address any suspected personal data breach and will notify you and any applicable regulator of a breach where we are legally obligated to do so.
Data Retention
How Long Will You Use My Personal Data For?
We will only retain your personal data for as long as necessary to fulfill the purposes for which it was collected, including to satisfy any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process your personal data, whether those purposes can be achieved through other means, and applicable legal requirements. Note that design and building regulations require us to keep your data for a minimum of five years.
Your Legal Rights
Under certain circumstances, you have rights under data protection laws in relation to your personal data, including the right to:Request access to your personal data (commonly known as a “data subject access request”), allowing you to receive a copy of the personal data we hold about you and verify that we are lawfully processing it.
- Request correction of the personal data that we hold about you to rectify any incomplete or inaccurate data, subject to verification of the new data you provide.
- Request erasure of your personal data where there is no good reason for us to continue processing it. This includes the right to ask us to delete or remove your personal data where you have successfully exercised your right to object to processing, where we may have processed your information unlawfully, or where we are required to erase your personal data to comply with local law. Note, however, that we may not always be able to comply with your request for specific legal reasons, which will be notified to you at the time of your request.
- Object to processing of your personal data where we are relying on a legitimate interest (or those of a third party) and you feel it impacts your fundamental rights and freedoms. You also have the right to object where we are processing your personal data for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information that override your rights and freedoms.
- Request restriction of processing of your personal data to suspend the processing in certain scenarios, such as if you want us to establish the data’s accuracy, where our use of the data is unlawful but you do not want it erased, where you need us to hold the data even if we no longer require it as you need it to establish, exercise, or defend legal claims, or you have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it.
- Request the transfer of your personal data to you or to a third party in a structured, commonly used, machine-readable format, applicable only to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you.
- Withdraw consent at any time where we are relying on consent to process your personal data, without affecting the lawfulness of any processing carried out before you withdraw your consent. Note that if you withdraw your consent, we may not be able to provide certain products or services to you, which we will advise you of at the time of withdrawal.
If you wish to exercise any of the rights set out above, please contact our data protection manager (contact details at the beginning of this policy).
No Fee Usually Required and Time Limit to Respond
You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive, or excessive, or we may refuse to comply with your request in these circumstances. We aim to respond to all legitimate requests within one month. Occasionally, it may take longer if your request is particularly complex or you have made several requests. In such cases, we will notify you and keep you updated.
Glossary
Legitimate Interest means the interest of our business in conducting and managing our operations to provide you with the best service/product and the most secure experience. We ensure that we consider and balance any potential impact on you (both positive and negative) and your rights before we process your personal data for our legitimate interests. We do not use your personal data for activities where our interests are overridden by the impact on you unless we have your consent or are otherwise required or permitted by law. You can obtain further information about how we assess our legitimate interests against any potential impact on you in respect of specific activities by contacting us as noted in paragraph 4.
Performance of Contract means processing your data where it is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into such a contract.
